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How We Work Together
A clear process to make your mortgage journey feel straightforward and stress-free
Caveat
Shared ownership, made simple.
Initial Consultation
We will discuss your circumstances, goals, and what you are looking for in a Shared Ownership property.
Research & Recommendations
We will search the market for suitable mortgage options and present recommendations tailored to your needs.
Application Support
We will handle your mortgage application, liaising with lenders and keeping you informed throughout
Completion & Beyond
We will support you through to completion and remain available for ongoing advice and future remortgaging
What You Can Expect
Our commitment to providing a professional, transparent, and supportive service
Clear Communication
We explain things in plain English and make sure you understand each step before moving forward
Transparent Fees
We will clearly outline all costs before you commit. No hidden charges and no surprises.
Regular Updates
We will keep you informed at every stage so you always know what is happening
Our Fees & How We're Paid
What will you have to pay us for our services?
We will give you a ‘Key Facts About Our Services’ document at our first meeting, which explains our fees and how we’re regulated in detail. You can review this with your adviser during the meeting if you wish, and we are always happy to provide this document to our clients upon request at any time.
Our Fees
There may be a fee for mortgage advice. The actual amount you pay will depend on your circumstances. The fee is up to 1% of the amount borrowed, but a typical fee is £495
Lender Commission
We will also receive commission from the mortgage provider. The commission amount will always be disclosed on any personalised illustration we provide, ensuring you know exactly what we receive.
All fees are discussed and agreed with you before any work begins. The £495 fee is payable upon mortgage application, not at the initial consultation.
Full transparency guaranteed.
Network Complaints
You can make a complaint to our network Sesame. Please contact them on the details below:
Write to:
The Customer Relations Department
Sesame Limited
Fourth Floor, Jackson House
Sibson Road, Sale
M33 7RR
Email: CustomerRelations@sbg.co.uk
Telephone: 0345 0456 800 (Mon-Fri 9.00 am to 5.00 pm)
Important: Your home may be repossessed if you do not keep up repayments on your mortgage.
Let's Talk It Through
Book a no-obligation chat and see if we’re the right fit for you.